The PC Guy - 01642 564527 / 07533 689441
Friendly, professional & affordable computer and laptop repairs
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The service I provide to my customers is extremely important to me. I strive to provide the best professional service possible. My reputation depends on it.
 
Customer feedback is very important to me and if you think i've provided a good service please leave your comments via the "Leave a Testimonial" link on the left or
<Click Here>. 

All comments are genuine and exactly as submitted. Many thanks.
The PC Guy
  


Roslin Rose

Highly recommended, my laptop was repaired and returned very quickly, very reasonably priced would definitely use this guy again


Darren Mansell

i phoned pc-guy on the 4/7/17 for a quote for anew laptop screen aand spoke to simon who was very helpful and knowledgeable .. he gave me the best quote and just seemed very professional...i gave simon the laptop the same day and with in half an hour hed txt me to say hed ordered the screen ,,the following day i recieved another txt to let me know the job was done ...excellent alround serice 10/10 ..dont use the big greedy companies ...give PC-GUY a chance and help the small business.......excellent value well done simon


James McGrogan

Cheap, friendly and quick laptop repair, would definitely use again. *****


Yvonne Hill

Simon has fixed my PC's a couple of times - he provides an excellent service at a very reasonable price.


Lisa

Very Professional. Highly recommended


Lis Harris

Excellent service. Explains the problem clearly and makes it understandable to "older" customers like me ! Many thanks for your patience.


Bernard Mahan

A PC shipped to Stockton from Edinburgh was not working when unpacked. . Having determined it was the CPU Simon was contacted who obtained the part at a very reasonable price. He arrived at the arranged time and fitted the part on site. Once the PC was running he solved a problem with the PS2 input port as well as generally checking all was working properly . Having to organise repair this from Edinburgh I found Simon extremely helpful and keen to be of assistance..My sister found Simon very personable, knowledgeable and capable.. Highly recommended.and I know who to call on if there are problems in future.


Norman McIntyre

Simon fixed the problem with my laptop and gave it a service. Very quick and friendly and not expensive


Catherine Whyte

Simon provided an excellent service when building us a new PC. He was patient and understanding and helped us set up in a seamless way - even though we are TECHNOPHOBES! haha - Prompt, cost effective and friendly - Highly recommend him...

Nigel Burke

Fixed my sons gaming computer in next to no time at all. Professional and diligent service and just round the corner too. Thanks Simon.


Derek Stephenson

First Class Service. Having rang other companies and been given Mickey Mouse prices, I cam across Simon's website. He not only solved my laptop problem, but did it the same day and at a fraction of the cost I had been quoted by others. I hope I don't need him very often, but would not hesitate to use him again if I did.


DENIS WALBURN

KASPERSPY LOADED ON COMPUTER AND TWO PHONES. EXCELLENT JOB BY SIMON. WILL USE AGAIN IF ANY OTHER COMPUTER PROBLEMS


Robin Nicholson

Fantastic find - sorting out new E mail configurations both on my PC and also two kindles. In addition sorted out desktop issues and various other things which I rarely have time to do. Bang on time with appointments. Without hesitation JUST the sort of local support folks need.. I was particularly taken by the prospect of a new computer probably in 2018 as he builds them; in addition he was able to give me mapping tips. I have a Davis VP2 wireless weather station and we have plans to place this on the net for worldwide access


Pete Wilson

Simon is really knowledgeable and charges a fair price for his services, he stays in contact and lets you know what the issues are and how he has fixed them, great service and turns around fixes really quickly.


Anne McCreesh

Having problems with my pc so contacted Simon the pc guy excellent service and very informative highly reccommend him


Peter R

Fixed my laptop when all of my efforts had failed at a reasonable price,


Graeme

Just had my laptop sorted by Simon, very quick very good very cheep. would recommend.


Paul McQuaid

The PC Guy fixed a very frustrating problem I was having with my PC not connecting to my printer. Simon worked through all the possible issues and when that didn't work he took it upon himself to research the problem and finally resolve it. He offers an excellent friendly and knowledgeable service, good value for money and he is very reliable. I would definitely call him again and would have no hesitation recommending him to my friends and family.
 

Colin

Excellent service. Laptop repaired and returned in one day. Will certainly recommend. Thanks

Emma Spicer

Friendly, professional, great communication and overall brilliant service. Will be my first point of call if I ever need similar services in the future. Thank you Simon.

Dan Cowell

Excellent service. Simon kept in contact at every stage of our laptop repair, explaining options and prices that would best suit us. Will be using again.

Shaun stoney-jones

Nice guy did a great job recovering data from my laptop after mother board failed,very reasonable price

Ralph Harrison

Simon has been very helpful to me over the past couple of years, assisting in the resetting and correcting of a printer, and setting my new pc up. I would highly recommend him for any computer issues


Margaret Gray

First class service from Simon. Took laptop away to replace the screen and kept us informed via text updates throughout and is prompt and reliable too, which is so hard to find these days! Highly recommended for all your computer needs!
 

Jim Grierson

I have just consulted the PC Guy about one or two issues concerning Windows 10 on my PC. Once again, an immediate response, and my PC returned within a day. Personal and first class service. Without hesitation, I highly recommend the service provided by the PC Guy.


Carole Perry

had a problem with my printer rang Simon he was very busy and had to make an appointment he came on time sorted everything out showed me what to do and his price I thought was excellent as I know a lot of guys charge a call out fee have kept his card for future use can definitely recommend him
 

Michael Cole

My Dell laptop, which is now about 9 years old and still working, started to get very difficult to open and close.
Contacted Simon the 'PC Guy' and arranged to get the laptop to him for repair.
He was excellent at keeping me informed and also very good at realising that the laptop was getting on a bit and that the repair might not be cost affective if parts were not available.
As it turned out the lid hinge was replaced but the lid itself was not available which the hinge had broken away from. This was explained by Simon and we agreed that the original lid could be used with some small bolts holding the hinge onto the lid.
Very pleased with the outcome and the laptop is back in full use.
Thank you Simon



Pauline Peggs

Thank you Simon for your fast, friendly, efficient and reasonably priced service. I will certainly contact you again if I ever need a PC repair.

Jonathan shotton

Fast and friendly service at the right price.

Barbara Warin.

Thank you Simon for your excellent service. My laptop is working brilliantly and so much quicker. I have already recommended you to family and friends. Thank you once again. 5*****

Moira Willows

Had a problem with my laptop so I contacted The PC Guy. The service was efficient and excellent value for money. My laptop has now been serviced, cleaned up and is faster than before - Thank you.

pam hooker

good prompt service , very helpful, and offered follow up if required , fair charges. Would definitely use him again


John Rennie

Simon was brilliant. He came to my house, listened to the details of my PC problem, found the problem very quickly, went to his van for a spare part, came back and fixed the fault. All done and dusted in very short time and at very small cost. I was totally satisfied and would recommend him to anybody.
 

Rich Amir

First class service from Simon. Took laptop away to replace the screen and kept us informed via text updates throughout and is prompt and reliable too, which is so hard to find these days! Highly recommended for all your computer needs!
 

Margaret Hatton

Have used The PC Guy twice now and have had excellent service on both occasions. Very quick and efficient would definitely recommend this gentleman if you are having any problems with your laptop.

Stephen Milburn

Bought a Dell all in one computer for my son who complained that it wasnt fast enough. Contacted the pc guy who advised that it was only running an i 3 processor. Upgraded to an i 5 processor & memory doubled & its running like a dream. One very happy customer.


Joe Hall

He did a great job for me, well worth the money.


Glennis Dunn

Brilliant job thankyou

 


B
rian & Dianne

Thanks Simon for your friendly efficient service. We would certainly contact you again if we require a PC repair.

Oliver McHale

Simon built me a fantastic gaming PC, complete with excellent cable management and fantastic specs, in my opinion it was a great service and I would recommend Simon to anyone.

Stephen Milburn

What a fantastic honest service. One computer with a new motherboard up & running to perfection. The other computer with a processor & memory upgrade aslo running fantastic. Highly recommend this guy for all your repairs.

Pauline Cuthbert

Really helpful, locked myself out of my laptop, Simon sorted it. Very reasonable charge, would recommend highly.

james simpson

I had a problem when my laptop crashed and wouldn't power up after switching on. I contacted PC Guy and another repair company for a quotation on providing a fix. The other company declared it was a failed mother board and said there was no more they could do.Simon called after their visit and also suspected the primary fault as being the mother board but offered two alternative approaches to fix the problem, one being to use a generic mother board and the other to send it to the manufacturer's repair operation which is located in Germany.The price differential marginally favoured the generic fix, but the warranty for this was only 3 months, whereas the manufacture's repair gave a 24 month warranty. Simon recommended this even though I believe he would have made more profit going the other route. He undertook all the handling and communication that was required and charged only a nominal handling charge.I appreciated the honesty and integrity that is obviously Simon's business style and would recommend his services to anyone. I will certainly use him again if I have any PC problems in the future.

Daniel Barber

Simon was very quick to respond to my queries, and advise of the work required. He kept in touch with me to advise of what he had done and what was left to do over the 4 days he had my computer. All work was completed and at a very reasonable price. I would not hesitate to reccomend Simon, and would definitelyuse him again. Excellent service.

Vince Kelly

Took my wife's new laptop to Simon after it contracted some malware virus which stopped her shopping online. Fixed and like new again within 24'hours, with anti virus software installed for a very reasonable price. He's my new go to PC Guy!

ken fish

Comments: no messing about fast and clear info easy to understand


J Chafer

Very quick and efficient service. Sorted my troublesome computer in no time. Thanks.

JENNIFER GRAINGER

I CAN HIGHLY RECOMMEND SIMON FOR AN EFFICIENT, FRIENDLY SERVICE HE INSTALLED MY NEW LAPTOP NOTHING IS TOO MUCH TROUBLE FOR HIM AND HE IS VERY PATIENT EXPLAINING EVERYTHING IN LAYMANS LANGUAGE VERY REASONABLY PRICED I WOULD HAVE NO HESITATION IN RECOMMENDING HIS SERVICES.

naomi wheatley

This man was amazing, he came straight from his holiday to mine to pick up laptop with broken screen, he was quick to bring it back at a very cheap price, thank you!

Sue Osbon

Simon sorted out a problem I was having uploading photos to business websites. His service was prompt and reasonably priced, and he checked my computer speeds and capacity. His friendly approach meant I didn't feel stupid for asking for his help!!


Bill McTimoney

I had a visit from Simon recently as I had post W10 migration and email problems. He sorted it all out for me in an efficient and friendly manner. Easy to talk to (especially if you're into walking & cycling!!) and higly recommended


Sean Duffield

My PC had more problems than I originally thought, The PC Guy fixed all of them quickly for a low price and with friendly service! I would recommend his services toanyone!


Patrick

Excellent service provided I would definitely recommend Simon the PC Guy to anyone who needs help and guidance with a PC or a Laptop. :D!!!
 

David Slater

Simon { PC Guy } Comes @ the appointed time, reliable, solves your problem without any fuss

Ann Porter

My laptop stopped working and I sought advice from a well known retailer who would have charged me £50 just to look at it !!! They also thought a new laptop would be the answer ! Thank goodness a friend recommended the pc guy as he repaired it overnight and only charged a very small fee - I am SO pleased with this service and would wholeheartedly recommend him as an excellent service !!!!


Peter Fellowes

Once again my thanks to Simon who came and fixed my PC when the battery had run down and the OS would not even start up. It gave me the opportunity to discuss with him an upgrade of graphic card and some extra memory, something I had been meaning to get around to for a long time. Thanks again Simon, excellent work and advice as always

I thought my laptop had seen the end of its days but Simon managed to fix it ! I am a very happy customer. Service was speedy and good value for money.Gillian Jagger


John Ward

Excellent and prompt service from Simon. Had my laptop back to full health in two days. He's a nice guy too.


Stephanie Cross

This guy is awesome. I managed to break my laptop screen and i got in touch, the same id dropped of my laptop. He was great keeping in touch so i knew everything i needed to. Got my laptop back within days and it was as good as new. Couldn't reccommend this guy enough seroously. Great service and a good price for what i needed. Definitely recommend. 5*


John Lavelle

 Great service, good communication and very efficient. Will definitely use again.


Sheila Potter

Christmas 2015 I decided I needed it update my desktop PC. I contacted Simon and he came to the house and discussed my needs. I have rheumatoid arthritis so wasn't sure about changing to a laptop. Simon talked me through all the options and I decided another desktop was my best option. He discussed my computer use and I arranged to have a PC built to my specs. The service was great. Second to none. He kept me informed of progress. After delivery he talked me through the new programmes. He also provided a follow up service in the event of any queries I had. I would unreservedly recommend this service.


Colin Smith

I have used Simon on a couple of occasions and have found him to be totally reliable providing good service with fair prices.


Brian Sheridan

My Asus laptop was fine however I picked up some really savage malware a few months ago which completely wrecked Windows 10.Despite trying several times to reinstall the system it became unworkable.I left the problem with Simon and now I have a clean working system after a full factory reset.In future I shall take more care when downloading things....lesson learned.I will recommend Simon to all my friends, very fair price from a genuine nice man....thank's Simon


Robbie Wilkes

Great service. Helpful.reasonably priced service. Lovely guy. All good with pcguy. Thanks for your help.
 

Nicky Meynell

Please please use the PC guy. Very nice man and sorts your PC problems. Pricing is very reasonable. Will definitely use again. Thank you Simon


brian atkinson

well pleased with the service from the pc guy, sorted my sony laptop now running perfect. PROBLEM WITH YOUR PC THIS IS YOUR MAN.

 
Dave

Had an issue with a PC not starting, did a quick google for repairers in the area and came across "the PC Guy", I dropped the PC off, quick diagnosis and repairs done quickly and for a good price. Will use again if I have any further problems


audrey risdale

Simon provided a good service ,very satisfied

 

Rob Brennan

Had a problem with my laptop rang Simon and dropped it off the same the day. Kept me up to date on the progress and got it back to me the next day at a very good price... Would recommend Simon to any of my friends who have any problems... Quick service at a good price... Thanks Simon keep up the good work...

 

Rob Wilkes

I just recently had a new screen monitor thingy fitted by the PC guy. Its working great. And very reasonably priced. I wud not have had a clue if it was not for this Bloke. Thanks for your help and advice. Cheers


Les Maddison

Great Service no addtional charges he will do his best to sort out any problems, more than highly recommended will use him again whenever I've got Computer problems
 

Brian Sheridan

First class service from a nice man and all at a very fair price,I will go nowhere else from now on..great job.


Marie Burgum

Good, reliable service, thank you once again. Would definitely recommend


John

Excellent and prompt service from Simon. Had my laptop back to full health in two days. He's a nice guy too.

dave

Simon great bloke did a great job on my laptop at a great price would recommend him anytime nothing to much trouble thanks simon

Ian Forbes

A very efficient and professional service. Managed to retrieve data and software I thought was lost and reasonably priced Thanks Simon.

Sandy Smith

How nice in this day and age to find a Company that does exactly as it says on its web site. Collection from home, repaired and returned fully operational in next to no time, also, for this type of service, reasonably priced. Thank you Simon, happy to recommend the-pcguy

Dave Bell

Simon smashing bloke just repaired my laptop nothing was to much trouble great job a great price thanks simon


Archi Wilso

“Simon has provided me with a first class service. Nothing was too much trouble for him. He's very professional and patient! Thank you for everything”

Bethan Davies

“Received a quick, satisfactory service and good value for money. I would wholeheartedly recommend the PC Guy to all that are looking for an efficient service by someone that knows what they are doing.”

Lucy Dale

 

“When contacted 'The PC Guy' re issue with laptop, re recommended solutions for me. Sending me relevant information & even offered to purchase replacement parts himself from reliable sources as was hesitant to buy from Ebay. Item came within week, even helped me fit new battery. Great help & very much recommended."


"Tina Wain Reed

“Great job good prices would recommend and use again”

 

John Heron

“I called ot the PC Guy when I was having trouble with my email account. He came and sorted out the problem very speediy. Havongpaid for the first hour of his time I asked him to sort out a few other pc problems while he was present. This he did, no problem. He was very knowledgeable, helpful and courteous. I could not have asked for more. I thoroughly recommend the PC Guy to anyone like myself who has computer problems at home.”


graham bell

“Pc guy has done a great job and quickly thanks for your prompt response and timely repair Cheers gb”



Mike

“Great service at a sensible price.”


Mick Harvey

“The service was friendly knowledgeable and prompt ,I would have no problem recommending him.Thanks very much”

 
Barry Smith

“Simon has done an excellent job of sourcing and building a desktop computer to my specification. He responded quickly. He was extremely helpful in setting up and transferring software from the old to the new computer. All this for a very reasonable price. I can wholeheartedly recommend him.”


 

John Heron

“Great customer care and prices. Collected and dropped off my laptop. Made every effort to repair my issue but in the end found it not to be economical. Will happily use for any future issues.”


Derek Millington

“First class service in sorting out issues with my laptop, fair price and good communication's regarding arrangement's for dropping it off and collection. Top man.”


Mark Dixon
 
“very fast friendly service, my laptop is so much better now thank you.”


Margaret Dale

“Quick response to inquiry & fixed laptop within days. Recommend.”


Joe McLoughlin

“Could not of asked for a better service, every thing I asked for and more I would not hesitate to recommend”


 




****   These are just the more recent testimonials left by customers. More testimonials can be found by clicking on the links on the left for the relevant year   ****
 


 
 

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