The PC Guy - 01642 564527 / 07533 689441
Friendly, professional & affordable computer and laptop repairs
HomeTestimonialsForumBloggerAbout MeData ProtectionPrivacy PolicySitemap
Testimonials 2017
Testimonials 2016
Testimonials 2015
Testimonials 2014
Testimonials 2013
Testimonials 2012
Testimonials 2011
Testimonials 2010
Leave a Testimonial
Testimonials 2016


Please note customer comments are never edited. They are genuine and exactly as they were entered.


Shaun stoney-jones

Nice guy did a great job recovering data from my laptop after mother board failed,very reasonable price

Ralph Harrison

Simon has been very helpful to me over the past couple of years, assisting in the resetting and correcting of a printer, and setting my new pc up. I would highly recommend him for any computer issues


Margaret Gray

First class service from Simon. Took laptop away to replace the screen and kept us informed via text updates throughout and is prompt and reliable too, which is so hard to find these days! Highly recommended for all your computer needs!
 

Jim Grierson

I have just consulted the PC Guy about one or two issues concerning Windows 10 on my PC. Once again, an immediate response, and my PC returned within a day. Personal and first class service. Without hesitation, I highly recommend the service provided by the PC Guy.


Carole Perry

had a problem with my printer rang Simon he was very busy and had to make an appointment he came on time sorted everything out showed me what to do and his price I thought was excellent as I know a lot of guys charge a call out fee have kept his card for future use can definitely recommend him
 

Michael Cole

My Dell laptop, which is now about 9 years old and still working, started to get very difficult to open and close. 
Contacted Simon the 'PC Guy' and arranged to get the laptop to him for repair.

He was excellent at keeping me informed and also very good at realising that the laptop was getting on a bit and that the repair might not be cost affective if parts were not available.

As it turned out the lid hinge was replaced but the lid itself was not available which the hinge had broken away from. This was explained by Simon and we agreed that the original lid could be used with some small bolts holding the hinge onto the lid.
Very pleased with the outcome and the laptop is back in full use.
Thank you Simon



Pauline Peggs

Thank you Simon for your fast, friendly, efficient and reasonably priced service. I will certainly contact you again if I ever need a PC repair.

Jonathan shotton

Fast and friendly service at the right price.

Barbara Warin.

Thank you Simon for your excellent service. My laptop is working brilliantly and so much quicker. I have already recommended you to family and friends. Thank you once again. 5*****

Moira Willows

Had a problem with my laptop so I contacted The PC Guy. The service was efficient and excellent value for money. My laptop has now been serviced, cleaned up and is faster than before - Thank you.

Pam Hooker

good prompt service , very helpful, and offered follow up if required , fair charges. Would definitely use him again


John Rennie

Simon was brilliant. He came to my house, listened to the details of my PC problem, found the problem very quickly, went to his van for a spare part, came back and fixed the fault. All done and dusted in very short time and at very small cost. I was totally satisfied and would recommend him to anybody.
 

Rich Amir

First class service from Simon. Took laptop away to replace the screen and kept us informed via text updates throughout and is prompt and reliable too, which is so hard to find these days! Highly recommended for all your computer needs!
 

Margaret Hatton

Have used The PC Guy twice now and have had excellent service on both occasions. Very quick and efficient would definitely recommend this gentleman if you are having any problems with your laptop.

Stephen Milburn

Bought a Dell all in one computer for my son who complained that it wasnt fast enough. Contacted the pc guy who advised that it was only running an i 3 processor. Upgraded to an i 5 processor & memory doubled & its running like a dream. One very happy customer.


Joe Hall

He did a great job for me, well worth the money. 


Glennis Dunn

Brilliant job thankyou



B
rian & Dianne

Thanks Simon for your friendly efficient service. We would certainly contact you again if we require a PC repair.
 

Oliver McHale

Simon built me a fantastic gaming PC, complete with excellent cable management and fantastic specs, in my opinion it was a great service and I would recommend Simon to anyone.

Stephen Milburn

What a fantastic honest service. One computer with a new motherboard up & running to perfection. The other computer with a processor & memory upgrade aslo running fantastic. Highly recommend this guy for all your repairs.

Pauline Cuthbert

Really helpful, locked myself out of my laptop, Simon sorted it. Very reasonable charge, would recommend highly.

James Simpson

I had a problem when my laptop crashed and wouldn't power up after switching on. I contacted PC Guy and another repair company for a quotation on providing a fix. The other company declared it was a failed mother board and said there was no more they could do.Simon called after their visit and also suspected the primary fault as being the mother board but offered two alternative approaches to fix the problem, one being to use a generic mother board and the other to send it to the manufacturer's repair operation which is located in Germany.The price differential marginally favoured the generic fix, but the warranty for this was only 3 months, whereas the manufacture's repair gave a 24 month warranty. Simon recommended this even though I believe he would have made more profit going the other route. He undertook all the handling and communication that was required and charged only a nominal handling charge.I appreciated the honesty and integrity that is obviously Simon's business style and would recommend his services to anyone. I will certainly use him again if I have any PC problems in the future.

Daniel Barber

Simon was very quick to respond to my queries, and advise of the work required. He kept in touch with me to advise of what he had done and what was left to do over the 4 days he had my computer. All work was completed and at a very reasonable price. I would not hesitate to reccomend Simon, and would definitelyuse him again. Excellent service.

Vince Kelly

Took my wife's new laptop to Simon after it contracted some malware virus which stopped her shopping online. Fixed and like new again within 24'hours, with anti virus software installed for a very reasonable price. He's my new go to PC Guy!

Ken Fish 

Comments: no messing about fast and clear info easy to understand


J Chafer

Very quick and efficient service. Sorted my troublesome computer in no time. Thanks.

JENNIFER GRAINGER

I CAN HIGHLY RECOMMEND SIMON FOR AN EFFICIENT, FRIENDLY SERVICE HE INSTALLED MY NEW LAPTOP NOTHING IS TOO MUCH TROUBLE FOR HIM AND HE IS VERY PATIENT EXPLAINING EVERYTHING IN LAYMANS LANGUAGE VERY REASONABLY PRICED I WOULD HAVE NO HESITATION IN RECOMMENDING HIS SERVICES.

Naomi Wheatley

This man was amazing, he came straight from his holiday to mine to pick up laptop with broken screen, he was quick to bring it back at a very cheap price, thank you!

Sue Osbon

Simon sorted out a problem I was having uploading photos to business websites. His service was prompt and reasonably priced, and he checked my computer speeds and capacity. His friendly approach meant I didn't feel stupid for asking for his help!!


Bill McTimoney 

I had a visit from Simon recently as I had post W10 migration and email problems. He sorted it all out for me in an efficient and friendly manner. Easy to talk to (especially if you're into walking & cycling!!) and higly recommended


Sean Duffield

My PC had more problems than I originally thought, The PC Guy fixed all of them quickly for a low price and with friendly service! I would recommend his services toanyone!


Patrick

Excellent service provided I would definitely recommend Simon the PC Guy to anyone who needs help and guidance with a PC or a Laptop. :D!!!
 

David Slater

Simon { PC Guy } Comes @ the appointed time, reliable, solves your problem without any fuss

Ann Porter

My laptop stopped working and I sought advice from a well known retailer who would have charged me £50 just to look at it !!! They also thought a new laptop would be the answer ! Thank goodness a friend recommended the pc guy as he repaired it overnight and only charged a very small fee - I am SO pleased with this service and would wholeheartedly recommend him as an excellent service !!!!


Peter Fellowes

Once again my thanks to Simon who came and fixed my PC when the battery had run down and the OS would not even start up. It gave me the opportunity to discuss with him an upgrade of graphic card and some extra memory, something I had been meaning to get around to for a long time. Thanks again Simon, excellent work and advice as always
 

Gillian Jagger

I thought my laptop had seen the end of its days but Simon managed to fix it ! I am a very happy customer. Service was speedy and good value for money


John Ward

Excellent and prompt service from Simon. Had my laptop back to full health in two days. He's a nice guy too.


Stephanie Cross

This guy is awesome. I managed to break my laptop screen and i got in touch, the same id dropped of my laptop. He was great keeping in touch so i knew everything i needed to. Got my laptop back within days and it was as good as new. Couldn't reccommend this guy enough seroously. Great service and a good price for what i needed. Definitely recommend. 5*


John Lavelle

Great service, good communication and very efficient. Will definitely use again.


Sheila Potter

Christmas 2015 I decided I needed it update my desktop PC. I contacted Simon and he came to the house and discussed my needs. I have rheumatoid arthritis so wasn't sure about changing to a laptop. Simon talked me through all the options and I decided another desktop was my best option. He discussed my computer use and I arranged to have a PC built to my specs. The service was great. Second to none. He kept me informed of progress. After delivery he talked me through the new programmes. He also provided a follow up service in the event of any queries I had. I would unreservedly recommend this service.


Colin Smith

I have used Simon on a couple of occasions and have found him to be totally reliable providing good service with fair prices.


Brian Sheridan

My Asus laptop was fine however I picked up some really savage malware a few months ago which completely wrecked Windows 10.Despite trying several times to reinstall the system it became unworkable.I left the problem with Simon and now I have a clean working system after a full factory reset.In future I shall take more care when downloading things....lesson learned.I will recommend Simon to all my friends, very fair price from a genuine nice man....thank's Simon


Robbie Wilkes

Great service. Helpful.reasonably priced service. Lovely guy. All good with pcguy. Thanks for your help.
 

Nicky Meynell

Please please use the PC guy. Very nice man and sorts your PC problems. Pricing is very reasonable. Will definitely use again. Thank you Simon


Brian Atkinson

well pleased with the service from the pc guy, sorted my sony laptop now running perfect. PROBLEM WITH YOUR PC THIS IS YOUR MAN.

 
Dave

Had an issue with a PC not starting, did a quick google for repairers in the area and came across "the PC Guy", I dropped the PC off, quick diagnosis and repairs done quickly and for a good price. Will use again if I have any further problems


Audrey Risdale

Simon provided a good service ,very satisfied

 

Rob Brennan

Had a problem with my laptop rang Simon and dropped it off the same the day. Kept me up to date on the progress and got it back to me the next day at a very good price... Would recommend Simon to any of my friends who have any problems... Quick service at a good price... Thanks Simon keep up the good work...

 

Rob Wilkes

I just recently had a new screen monitor thingy fitted by the PC guy. Its working great. And very reasonably priced. I wud not have had a clue if it was not for this Bloke. Thanks for your help and advice. Cheers


Les Maddison

Great Service no addtional charges he will do his best to sort out any problems, more than highly recommended will use him again whenever I've got Computer problems
 

Brian Sheridan

First class service from a nice man and all at a very fair price,I will go nowhere else from now on..great job.


Marie Burgum

Good, reliable service, thank you once again. Would definitely recommend


John

Excellent and prompt service from Simon. Had my laptop back to full health in two days. He's a nice guy too.

Dave

Simon great bloke did a great job on my laptop at a great price would recommend him anytime nothing to much trouble thanks simon

Ian Forbes

A very efficient and professional service. Managed to retrieve data and software I thought was lost and reasonably priced Thanks Simon.

Sandy Smith

How nice in this day and age to find a Company that does exactly as it says on its web site. Collection from home, repaired and returned fully operational in next to no time, also, for this type of service, reasonably priced. Thank you Simon, happy to recommend the-pcguy

Dave Bell

Simon smashing bloke just repaired my laptop nothing was to much trouble great job a great price thanks simon


Archi Wilson

“Simon has provided me with a first class service. Nothing was too much trouble for him. He's very professional and patient! Thank you for everything”

Bethan Davies

“Received a quick, satisfactory service and good value for money. I would wholeheartedly recommend the PC Guy to all that are looking for an efficient service by someone that knows what they are doing.”

Lucy Dale

 

“When contacted 'The PC Guy' re issue with laptop, re recommended solutions for me. Sending me relevant information & even offered to purchase replacement parts himself from reliable sources as was hesitant to buy from Ebay. Item came within week, even helped me fit new battery. Great help & very much recommended."


"Tina Wain Reed

“Great job good prices would recommend and use again”

 

John Heron

“I called ot the PC Guy when I was having trouble with my email account. He came and sorted out the problem very speediy. Havongpaid for the first hour of his time I asked him to sort out a few other pc problems while he was present. This he did, no problem. He was very knowledgeable, helpful and courteous. I could not have asked for more. I thoroughly recommend the PC Guy to anyone like myself who has computer problems at home.”


Graham Bell

“Pc guy has done a great job and quickly thanks for your prompt response and timely repair Cheers gb”


Mike

“Great service at a sensible price.”


Mick Harvey

“The service was friendly knowledgeable and prompt ,I would have no problem recommending him.Thanks very much”

 
Barry Smith

“Simon has done an excellent job of sourcing and building a desktop computer to my specification. He responded quickly. He was extremely helpful in setting up and transferring software from the old to the new computer. All this for a very reasonable price. I can wholeheartedly recommend him.”


 

John Heron

“Great customer care and prices. Collected and dropped off my laptop. Made every effort to repair my issue but in the end found it not to be economical. Will happily use for any future issues.”


Derek Millington

“First class service in sorting out issues with my laptop, fair price and good communication's regarding arrangement's for dropping it off and collection. Top man.”


Mark Dixon
 
“very fast friendly service, my laptop is so much better now thank you.”


Margaret Dale

“Quick response to inquiry & fixed laptop within days. Recommend.”


Joe McLoughlin

“Could not of asked for a better service, every thing I asked for and more I would not hesitate to recommend”


Deirdre Boland

"Great customer care and prices. Collected and dropped off my laptop. Made every effort to repair my issue but in the end found it not to be economical. Will happily use for any future issues."



Robin Millman

 

“Fast, friendly efficient service. Problem solved in ten minutes.”

 

 

P Forester

 

“Excellent throughout, absolutely wonderful. Very courteous and professional.”

 

 

John Greatham

 

“Had major problem with PC - visited PC Guy who resolved problem quickly and efficiently - also provided malware and CCleaner software to prevent future problems - would highly recommend the PC Guy - first class service.”

  


Barry Smith 

“I had a problem with my notebook which Simon fixed quickly. We discussed the pros and cons of Windows 10. Also discussed options for my future desktop PC. Good, genuine advice..”


Eric

 

“I can say that I got ,an excellent service from Simon and have already recommended him to friends I would not hesitate to call him again if I have a problem. thanks again Simon"


Norman
 

“Had problems with a couple of laptops and Simon offered a very fast and efficient service. Highly recommended.”
 
 
Gill Pallister
 
“Excellent service from Simon. My laptop had all sorts of problems that I certainly was not capable of fixing. Simon collected it, fixed it, and brought it back running like new. and at a very reasonable price.”
 
 
Denise Miller
 
“Replaced computer screen and computer now working perfect. Reasonable rates. Would definitely use again”
 
 
David Naden
 
“Fantastic service from a professional friendly guy who is very very good and knowledgeable at his job. Very quick and reliable service , nothing seems to be to much trouble .Solved my issues immediately , would recommend to everyone and I will certainly use again .”
 
 
John Sowerby
 
“I would just like to say that I had the pleasure of getting Simon to have a look at my computer after something nasty had attacked it. He was very friendly and obviously knew what he was doing, he had my computer running like a dream in no time. I would recommend him any time and would certainly use him again if required.”
 
 
Janet
 
“Simon is a lovely guy, smiley and helpful, and the fact that he comes to the house is a real boon. He has given our PC a health check and its doing fine, which means I had no hesitation in handing over the laptop, which is quite poorly!”
 
 
Ian Daniell
 
“Had a problem on my PC after upgrading to windows 10. Recommended by a neighbour, Simon sorted the problem out in no time at all. I would not hesitate to recommend him.”
 
 
Sandra Rea
 
“Great first response when I explained (in very non-technical language) that my computer wasn't working. Very quickly came and fixed the problem. I was so impressed with the service and the cost that I asked Simon if he would also service my laptop which he did and it is running much faster now. He is a very approachable guy did not make me feel intimidated by my lack of IT or technical knowledge. I have recommended him to all my friends and family.”
 

Ray Dales
 
“Simon gave me excellent service and help on the two visits to made to me, on both occasions he put right the problems I had on my laptop. He has a nice personality and explains what he is doing as he does it. I will not hesitate to call him again should I need help.”
 
 
Barbara Pixton
 
“Simon was recommended by a friend and I, in turn, would gladly recommend him. He turned up when he said he would, solved all my PC problems in one sitting, and gave clear details of the problems without being patronising. He didn't mind moving slowly so that I understood what he was doing and why, and he was happy to wait whilst I made notes.”


Dawn Goland Armes

"Reliable and fixed 2 of our laptops will definately be using again in the future
"


Sandy McNeil

"Helped me out when computer was running slowly. Called at my home and very reasonably priced All round great service"

 
Tony Harrison

 

“A great service from a nice guy. I will certainly recommend him to friends and colleagues.”

 

 

Megan Patterson

 

“Fantastic friendly professional service! Highly affordable, willing to work around you and was fixed extremely speedily: 10/10 would definitely recommend!”

 

 

Keith Wanless

“Dear Simon, just to say thank you for your first class service that you gave to me on the repair to my Toshiba Satellite laptop. I am still using it to-day and must say you provided a first class call-out time of which you arrived on time and I found you likeable professionaly capable and guinuine. I will definately reccomend you to anyone who is needing a computer repair. Many thanks Keith Wanless”


Daniel Hardwick

"Great service, I sent him a text on the off chance that he could help, and he replied immediately giving me some pointers as to what my problem could be. Many wouldn't even hint at what the problem was, but he didnt mind giving me his thoughts! I took it to him for him to have a look at, he tested it and confirmed to me what the problem was, and charged me a very fair price. Top guy overall and would defo use again!!"


David Kempster
"just had some work carried out by Simon and was very impressed with the service. Very polite, punctual and informative. Went above and beyond to ensure my problem was solved. Simon is a very trustworthy person and I would recommend him to anyone who needs a quick fix for their PC/Laptop."
 


HomeTestimonialsForumBloggerAbout MeData ProtectionPrivacy PolicySitemap